Cat Care Specialist Advice Package - £100 Annual Fee
Our cat advice package brings you your own cat expert, 24 hours a day, seven days a week - every week of the year.
The Rescue Manager, Cheryl-Anne Jenkinson, who has run a specialist breed rescue for over a decade, offers one-to-one help with a wide range of Persian, pedigree and general feline problems. These can be healthcare or behaviour related.
- Perhaps you know someone who owns a pedigree cat, which seems to have a few health or behavioural problems? You can make a gift of this service. Your friend can then call upon us anytime, for help. It's a real person they get - a true expert - not an automated service.
- Maybe your own household has one or more cats who present healthcare or behavioural problems where you could use expert advice?
- Maybe you are looking at this page and have a cat crisis RIGHT NOW? You can join the subscription service straight away and use the service immediately.
Here are some published online articles Cheryl-Anne has written, so you can judge her level of expertise:
http://cat-care.suite101.com/article.cfm/nerve-damage-incontinence-in-cats
http://cat-care.suite101.com/article.cfm/choosing-a-cat-for-adoption
http://cat-care.suite101.com/article.cfm/finding-a-lost-indoor-cat
http://cat-care.suite101.com/article.cfm/tips-for-grooming-longhaired-cats
http://petcare.suite101.com/article.cfm/complaining-about-a-veterinarian
http://cat-care.suite101.com/article.cfm/feeding-a-sick-cat
http://cat-care.suite101.com/article.cfm/relocating-with-cats-preparing-for-a-house-move
http://cat-care.suite101.com/article.cfm/relocating-with-cats-moving-day
How It Works
- Subscribers pay £100 in advance by credit or debit card; use the link to the left.
- Having paid, email for HELP anytime of day or night.
- Once you have asked for assistance, you will be contacted personally by Cheryl-Anne; your email will come through to Cheryl-Anne's Blackberry and will sound an alarm, as the email address you use is reserved for urgent enquiries only. Therefore even night-time enquiries ARE answered.
This system has been used for many years by us, when we have been helping vets and other animal rescue services, so it is tried and tested.
We promise to help even late at night and on weekends and Public Holidays. You will never be told 'we are closed' and you will always be treated with courtesy and respect.
- Having received an email for help, it will be assessed. Make sure your email is very detailed.
- If your query is urgent, (such as, sick animal where you need care advice straight away, or, you're unable to contact a vet, or unsure if the animal needs a vet - or, you have an animal in distress for any reason) Cheryl-Anne will probably telephone you straight away - please ensure you have provided a number in your first email. You will be asked to call us back to save our bill.
- If your enquiry is non-urgent she will arrange for you to call in at an arranged time, perhaps the next day. Either way, a dialogue will have begun and you are her priority.
- Services can be used by clients in any country, but you must have a good command of English, since advice will be given in English.
- When you make a payment, 'Post and Packing' Charges will be added - this is simply because we use automated shopping cart software, and there is no way to avoid them! But clearly we don't need to incur Post and Packing on an advice service and they will be refunded to your card the next day.
- Cheryl-Anne is on hand for more help whenever needed.
Note: We will also happily accept subscriptions for non-pedigree cats on the same rates. Please sign up as normal using the supplied links.
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Our Guarantees:
- Cheryl-Anne will answer one-to-one any worries you have about your cat (health or behavioural) within her knowledge.
- If she does not know the answer, she will consult with other experts or refer you to other sources but will always support you.
- You are promised a reply any day of the week, any week of the year.
- Enquiries that are clearly very urgent (where you need help in deciding on an urgent healthcare matter, for example, or if you are very worried) will be responded to with immediacy.
- If your enquiry is of a behavioural nature, Cheryl-Anne will write a summary of her advice to you, for your veterinary surgeon or behaviourist.
- Any subscriber who says they are unhappy with the help received when they have received advice, will receive a FULL refund without any quibble whatsoever.
We are so confident that you will love our service! We have never received anything but the highest praise for advice given.
To sign up click the link to the left and pay by Paypal:
Once you have paid, (and if you need immediate help) remember to email outlining your issue in as much depth as possible:
email: ineedhelp@chapelhouse-persians.co.uk
If you do NOT need immediate help but would like to subscribe to the Advice scheme, sign up and pay your fee. Cheryl-Anne will write to you immediately upon receipt of funds and confirm your subscription. She will give you her direct email addresses and instructions for urgent contact, when you need her.
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Chapelhouse Persian Rescue Advice Service, or Pet Behaviourist?
Please bear in mind when evaluating our service compared to that of a pet behaviourist referred by your vet:
- Our experience is highly detailed, has been gained in a wide range of situations across a 10-year timespan, and the only one giving specialist breed-specific advice rather than 'general cat' advice.
- We are more aware of the intricacies of the various pedigree cat breeds, than a general pet behaviourist who first of all deals with 'pets' on a broad base (so not always cats for a start) ...and then when they do deal with cats, it's not always pedigrees....and even if it's pedigrees, do they deal with enough pedigrees to be familiar with breed nuances?
- Our advice extends beyond behavioural problems, into many specialist areas where behaviourists would be unable to help. We are not vets but do complement the service offered by your vet, understanding more than anyone about Persian cat psychology and the level to which the psyche affects health and behavior.
- Many vets also call on us for advice. Many Persian cats are sadly 'put to sleep' or rehomed, for what are often quite simple behavioural issues that should ideally have been resolved in the home.
- We are happy to work closely with, and consult with your vet and/or visiting behaviourist, as required by you, if you pay the fees.
SAMPLE PROBLEMS
Real problems are below. These were the original email requests we received. We then followed up with intensive phone advice, and all clients were highly satisfied. References are available from these clients and others on request. These are just a few examples of types of issues we can assist with.
(This was a 3am phone call!):
CASE 1
I am really worried about our old Persian boy, Floyd! He seems to be unable to move his back legs and he is uncomfortable. I have been trying to call the vet for two hours but the emergency number isn't working and I don't know what else I can do. I assume I should wait until morning? What could it be? James Lilly
We advised this was a veterinary emergency and must not wait. We managed to contact the client's vet for him, while he comforted the animal. The cat had to be put to sleep. This situation could not have waited. The cat was in end-stage renal failure.
CASE 2
My Persian cat Henry who is 13 yrs old has become very noisy with his breathing. He has also started sneezing and discharging yellow thick snotty mucus. I have visited my vet who confirms there is no infection. He has had x-rays etc. but they say it's just his breed - but is there anything I can give him to make him more comfortable or clear up this condition. Thank you and I await your comments. Lynne V
We discussed treatments with the owner and with the owner's veterinary surgeon. Eventually we advised on a homeopathic route, and a veterinary homeopath was recommended by the owner's vet. A good result was obtained and the animal is well. It was also important that the owner kept the animal vaccinated and away from neighbourhood cats, which were part of the problem even though initially the vet considered this was not an infection. It is not usually sensible for Persian cats to be wandering in the neighbourhood in any case! Henry is now an indoor cat on our advice.
CASE 3
I have 2 year old persian cat. We got a dog 2 months ago and since then she has become withdrawn, not eating properly and lost some weight. She has also become less tolerant with us. After the dog spending a couple of days with my mum she went back to her old self, sleeping with us on the bed, joining us in the livingroom, purring and eating better. I should also say that while dog is in house Molly (Persian cat) spends all her time on a top bunk bed sleeping and never comes in to the area where we are. Can you advice us on anything we can do as she is pretty miserable. I was wondering if it ever comes to having to choose between a dog and a cat. I did ask my vet but they said there was no quick fix. Mandy Brooks
We advised that Mandy had reached her own sensible conclusion. Molly, the Persian, was deeply unhappy sharing her space with a dog. Some Persian cats are insecure and possessive of their owners, and usually this is deeply rooted in early behaviours from kittenhood and is very difficult to break. Unless owners are very patient and can invest a great deal of time in behavioural work with both pets, and spend a lot of time at home, it is often better to rehome one pet and allow the Persian cat to be in a single pet household where it will be the focus of attention. A 'needy', attention-starved Persian will soon begin stress behavious like anorexia and inappropriate toileting, so it is better to nip this in the bud. Personally I would rehome the dog and keep the needy/insecure pet! But either way will work as long as Molly gets a quiet indoor home where she receives lots of 1-1 from a mature adult.
CASE 4
We've had our old Persian now for more than 11 years and we got him from a rescue so don't know how old he really is. He sleeps all day and has gone off his food. He has lost loads of weight in the last month and his kidneys are not good according to tests at the vet. But he is not in any pain. Our vet says that it might be kinder to let him go now but he isn't suffering so we aren't sure what to do. Can you advise us at all? How will we know if it's time to have him put to sleep? Jamie K
It was indeed time to let this cat die gracefully. Many owners struggle with what they consider to be 'killing' their pet but the truth is, we OWE our pets the kindness of a peaceful end. It is simply NOT humane to hang on to them and this tends to be only in selfish human interest - we hang onto them because WE cannot bear to let them go, but what is best for the animal is quite different. Please put your pet's needs first, when there is suffering. If ever a vet 'suggests it may be time' - really, he is probably advising you to let the pet go, in the best way he can without actually telling you.
Chapelhouse Persian & Pedigree Cat Rescue . The Butler's House, Wytham Abbey, Wytham,
Oxford OX2 8QE
Cat Care Specialist Advice
24 Hours a Day
£100 Per Annum
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